theRidge.png Great water quality is just one of the benefits of living on the ridge. If you're new to Paradise, visit the WelcometoTheRidge website to learn about all the other great things happening in our community.

 

  

Water Emergency? Call 24/7 (530) 877-4971

Avoid digging into underground utilities

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Steps for homeowners

Provided courtesy of USA North

Notify

Notify your local "one-call" center by calling 811 or making an online request 2-3 days before you plan to dig. USA will transmit information to affected utility companies -  including PID.

Wait

Wait 2-3 days for the utility companies to respond to your request.  On average, between 7-8 utility companies are notified for each request

Confirm

Confirm that all affected utility companies have responded to your request by comparing the marks on the ground to the list of utilities notifed by USA. 

Respect

Respect the marks. The marks provided by the utility companies are your guide for the duration of your project.

Dig Carefully

If you are unable to maintain the marks during your project, or the project will continue past your request’s expiration date please call 811 to ask for a re-mark. If you cannot avoid digging near the marks, consider moving your project to another part of your yard. 

Learn more about safe digging by visiting  811 - Know what's below

 

What to expect from PID

  • Within 2-3 days of your request to USA North, we will mark all PID services in the affected area using blue paint or flags: This includes water mains and lines that lead up to the water meter.
  • PID does not mark any private lines (after the meter) - that service will need to be performed by a plumber or line-locating service. 
  • If you see the letters "CLR" in blue paint it means we are "clear" - there are no PID services in the dig area. 

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We are always looking for ways we can improve our services. If you need additional help please contact customer service.

If you'd like to give us some feedback on this article or the website click here.

 

Backflow Prevention is required for all water connections

Paradise Irrigation District has an active backflow prevention program as required by California Administrative Code, Title 17, Chapter V, Section 7583-7622 and PID Policy and Procedures Chapter 6.14 RE: Cross Connection & Backflow Control (amended March 17, 2021). Backflow devices are designed to prevent the unintentional backward flow of water from one point to another. PID requires backflow devices to be used at the water connection as a condition of water service.

Requirements

  • A Wilkins 975 XL2 backflow prevention device is required to be installed according to PID specification before water service will be granted.

  

 

You have a choice on how you want to manage your backflow prevention

Option 1 - Order from PID using the enrollment form. 

PID employees can install most ordered devices within the 12-week window, however, there are some instances when the installation may require additional work and must be scheduled. You'll be charged $165.91 for installation and the annual maintenance fee will be split over 12 -months and applied to your monthly bill.

PID will install the interim backflow device and insulated cover at the current meter location or best suitable location if this is not an option. In some instances where the current meter is in a driveway or roadway, work may need to be scheduled to move the service lateral. This work may delay the interim backflow device installation timeframe.

Once installed, the customer can plumb their service line into the customer-facing side of the backflow device. Until the new meter is installed this is a temporary connection. Please do not plumb in to the device using permanent fixtures or methods.

IMPORTANT: The purpose of the backflow prevention device is to keep water flowing in the right direction and prevent water from your plumbing system from flowing back into the main water supply.  The presence of a backflow device does not indicate potable water for vacant parcels where the post-2018 Camp Fire water advisory has not been lifted. If you need information about the water quality at your address refer to your advisory lifted letter or contact the district.

Click here to get started or

Call or come by the PID office:

6332 Clark Road
Paradise CA 95969
530-877-4974
Mon-Fri, 9 a.m. to 4 p.m.

Option 2 - Install & maintain your own backflow prevention device.

PID charges a $70.00 administrative fee when you first install your backflow prevention device. This fee includes the pre-installation meeting and the post-installation inspection.

  • Step 1 - Call PID for a pre-install visit. During this visit PID can help you plan your installation, and review installation options.
  • Step 2 - Install your Wilkins 975XL2 device according to PID's specifications pdf See Installation Specifications Drawing (136 KB) . PID must approve the location and installation configuration.
  • Step 3 - Schedule with PID your installation approval visit. NOTE: Subsequent inspection trips due to incorrect installation will result in additional fees.
  • Step 4 - Contact an AWWA Certified tester to perform the initial inspection (Click here to download a list of testers). Or have PID test the device.
  • Step 5 - Submit your test to PID.
  • Step 6 - Schedule your water turn on.
  • Step 7 - Keep your device in working order, protected from freeze, and tested annually.

 

The state requires backflow prevention device to be tested annually by an American Water Works Association (AWWA) Certified backflow tester.
(Click here to find a tester near youfind a tester near you). 

Submit Annual Test, Inspection sheet, and Tester Certification to:

PID - Attn: Backflow
6332 Clark Road
Paradise, CA 95969

 

 Compare the options

Details PID-Maintained Device Customer-Maintained Device
Annual Cost $60.00 year $?? 
Qualifies for FEMA-paid Device Yes No
Maintenance Provider PID Property Owner
24/7 Emergency Service Yes No
Relevant Fees $60.00 per year The one-time installation fee is currently $70.00. Covers pre and post-installation inspections. Additional fees may apply for non-compliance.
Annual Testing Included Customer must hire AWWA certified tester
Customer Type Customers with 2" or smaller connection Any
Ownership of Device PID Property Owner
PID responsibility endpoint Shut off valve on the customer side of the backflow prevention device. Shut off valve a the meter.
Fees for testing / retesting included PID is not currently testing private devices
Responsible for future device replacement PID Property Owner
Device location and installation subject to PID specification requirements Yes Yes
New meter orders The device will be installed with a meter and while FEMA funds remain will be included at no additional cost to the customer. The customer will be required to install and test the backflow device according to PID specifications before water will be served to the property.
  Enroll Now Resources for DIY maintenance

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Finding a water leak

Water Emergency? Call (530)877-4971

Investigate outdoors

  • Check for leaks at the meter
    • Meters are usually located near the street in front of your home or business and are protected within a green plastic or concrete box with a lid.
    • To open the meter box, use a long screwdriver to remove the lid. Be careful not to disconnect the antenna from the meter inside the box. Be cautious of insects or other small animals that may have taken up residence inside the box.
  • Check the valves at the house. Check for leaking water around exposed pipes and valves that go into your home.
  • Inspect between the house shut-off valve and the water meter. Look for wet spots and small holes or depressions. 
  • Check all hoses and faucets.
  • Check your backflow prevention device (if you have one).
    - occassional dripping or squirting may indicated that backflow prevention has occurred and might not necessarily be a leak.
    - Continuous leaking or a puddling may indicate a leak or a possible failure of the backflow prevention device.

Click here to learn more about your water meter

 Irrigation systems

  • Walk the areas irrigated by your system to inspect the backflow prevention device and irrigation valves. Look for wet spots or small holes or depressions for signs of an underground leak.
  • Turn on your irrigation system and look for leaks that may only occur while the system is running.
  • Check sprinkler heads when they are not running.
    • Look for sprinkler heads that are still seeping or leaking
    • Inspect irrigation emitters looking for cracks
    • Inspect all seals

 Investigate indoors

  •  Toilets are the most common type of indoor leak because they are often silent.
    • Place a few drops of food coloring into the tank
    • Wait 15 minutes (do not use the toilet).
    • If the color appears in the boil, you have a leak.
      • Check that the lift chain is not caught or knotted
      • Ensure the toilet flapper is seating properly. Consider replacing the flapper every 3-5 years.
      • Check to ensure the flush handle functions properly
      • Check that water is just below the overflow tube.
  • Check under and around sinks and tubs for wet spots or a musty smell that could indicate sitting water.
  • Look and listen for dripping or running water for the following appliances
    • Swamp coolers
    • Refrigerators with ice/water
    • humidifiers
    • water softeners
    • dishwashers
    • water heaters
    • clothes washers
    • water purification systems

Isolate to determine leak location

  • Leave the meter valve ON.
  • Find the valve at your house and turn the valve to the off position (Ensure this is a properly functioning valve).
  • Inspect the meter for movement. If the meter is still registering water-use then the leak is between the meter and the shut off valve.
  • If the meter show that water has stopped, then the leak is inside the house or within another part of the property such as a backyard irrigation system.
  • Continue using the isolation method and shut off irrigation systems or appliance supply lines one by one - checking the water meter each time to determine if turning water off to this appliance or system stops the leak.

Save money by promptly fixing leaks

Leaks can be costly! The District's current policy allows for a one-time leak adjustment to customers who promptly repair a leak. 

DropCountr can tell you if you have a leak

Take the guesswork out of determing if you have a leak. Sign up for DropCountr and we'll send you a message if you have a leak. Choose between phone call, email or text messages.

Sign up Today!

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PID's Demonstration Garden

About. The garden allows ridge residents to learn more about the best plants for ridge landscaping, water-wise gardening concepts and different ways to efficiently irrigation a ridge garden and yard.

Visitors can wander through the garden and see first-hand planting areas which have a focus on erosion control, plants to encourage butterflies, pollinators and birds; and drought-and-shade-tolerant plants.

Planning your visit. The garden is open from dawn to dusk at 6344 Clark Road (the north driveway to the Paradise Irrigation District office), Paradise, CA 95969. Questions? Call 530/877-4971

 

 

Garden Bed A

Explore Bed A - Erosion Control

Erosion Control

Angelina Stonecrop (Sedum Angelina)
Bearberry Cotoneaster (Contoneaster dameri)
Golden Breath of Heaven (Coleonema pulchrum)
Purple Form Stonecrop (Sedum hispanicum)
Tuscan Blue Rosemary (Rosemarinus officinalus)
Bed A Irrigation Equipment
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Explore Bed A - Erosion Control
Explore Bed A - Erosion Control
Angelina Stonecrop (<i>Sedum Angelina</i>)
Angelina Stonecrop (Sedum Angelina)
Bearberry Cotoneaster (<i>Contoneaster dameri</i>)
Bearberry Cotoneaster (Contoneaster dameri)
Golden Breath of Heaven (<i>Coleonema pulchrum</i>)
Golden Breath of Heaven (Coleonema pulchrum)
Purple Form Stonecrop (<i>Sedum hispanicum</i>)
Purple Form Stonecrop (Sedum hispanicum)
Tuscan Blue Rosemary (<i>Rosemarinus officinalus</i>)
Tuscan Blue Rosemary (Rosemarinus officinalus)
Bed A Irrigation Equipment
Bed A Irrigation Equipment
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Approximate square feet: 745
Plant Stage: Established

Garden Bed B

Explore Bed B - Fire-resistant or deer-resistant plants

Fire-resistant plants

Black Rage Flax (Phormium tenax)
Blue Note Sage (Salvia blue note)
Hardy Ice Plant (Delosperma cooperia)
Goldstrum Black-eyed Susan (Rudbeckia fulgida)
Bed B Irrigation Equipment
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Explore Bed B - Fire-resistant or deer-resistant plants
Explore Bed B - Fire-resistant or deer-resistant plants
Black Rage Flax (<i>Phormium tenax</i>)
Black Rage Flax (Phormium tenax)
Blue Note Sage (<i>Salvia blue note</i>)
Blue Note Sage (Salvia blue note)
Hardy Ice Plant (<i>Delosperma cooperia</i>)
Hardy Ice Plant (Delosperma cooperia)
Goldstrum Black-eyed Susan (<i>Rudbeckia fulgida</i>)
Goldstrum Black-eyed Susan (Rudbeckia fulgida)
Bed B Irrigation Equipment
Bed B Irrigation Equipment
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Approximate square feet: 128
Plant Stage: Established

Garden Bed C

Explore Bed C - Butterflies & Pollinators

Butterflies & pollinators

Harlequin Four O'Clocks (Mirabilis jalana)
Pow Wow Wildberry Coneflower (Echinacea purpurea)
Miss Molly Butterfly Bush (Buddleia davidii)
Silky Red Butterfly Weed (Asclepias tuberosa)
Violet Pinks (Dianthus chinensis)
Bed C Irrigation Equipment
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Explore Bed C - Butterflies & Pollinators
Explore Bed C - Butterflies & Pollinators
Harlequin Four O'Clocks (<i>Mirabilis jalana</i>)
Harlequin Four O'Clocks (Mirabilis jalana)
Pow Wow Wildberry Coneflower (<i>Echinacea purpurea</i>)
Pow Wow Wildberry Coneflower (Echinacea purpurea)
Miss Molly Butterfly Bush (<i>Buddleia davidii</i>)
Miss Molly Butterfly Bush (Buddleia davidii)
Silky Red Butterfly Weed (<i>Asclepias tuberosa</i>)
Silky Red Butterfly Weed (Asclepias tuberosa)
Violet Pinks (<i>Dianthus chinensis</i>)
Violet Pinks (Dianthus chinensis)
Bed C Irrigation Equipment
Bed C Irrigation Equipment
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Approximate square feet: 425
Plant Stage: Established

Garden Bed D

Explore Bed D - Birds & hummingbirds

Birds & Hummingbirds

Amistad Sage (Salvia Amistad)
Black Knight Butterfly Bush (Buddleia davidii)
Cheyenne Spirit Coneflower (Echinacea Cheyenne Spirit)
Weeping Blue Atlas Cedar (Cedrus atlantica glauca)
Kaleidoscope Abelia (Abelia Kaleidoscope)
Bed D Irrigation Equipment
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Explore Bed D - Birds & hummingbirds
Explore Bed D - Birds & hummingbirds
Amistad Sage (<i>Salvia Amistad</i>)
Amistad Sage (Salvia Amistad)
Black Knight Butterfly Bush (<i>Buddleia davidii</i>)
Black Knight Butterfly Bush (Buddleia davidii)
Cheyenne Spirit Coneflower (<i>Echinacea Cheyenne Spirit</i>)
Cheyenne Spirit Coneflower (Echinacea Cheyenne Spirit)
Weeping Blue Atlas Cedar (<i>Cedrus atlantica glauca</i>)
Weeping Blue Atlas Cedar (Cedrus atlantica glauca)
Kaleidoscope Abelia (<i>Abelia Kaleidoscope</i>)
Kaleidoscope Abelia (Abelia Kaleidoscope)
Bed D Irrigation Equipment
Bed D Irrigation Equipment
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Approximate square feet: 528
Plant Stage: Established

Garden Bed E

Explore Bed E - Natives

Natives

Blue Springs Beardtongue (Penstemon heterophyllus)
Deer Grass (Muhlenbergia rigens)
Howard McMinn Manzanita (Arctostaphylos densiflora)
Monkey Flower (Mimulus aurantiacus rutilus)
Hummingbird Sage (Salvia spathacea)
Dark Star California Lilac (Ceanothus Dark Star)
Bed E Irrigation Equipment
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Explore Bed E - Natives
Explore Bed E - Natives
Blue Springs Beardtongue (<i>Penstemon heterophyllus</i>)
Blue Springs Beardtongue (Penstemon heterophyllus)
Deer Grass (<i>Muhlenbergia rigens</i>)
Deer Grass (Muhlenbergia rigens)
Howard McMinn Manzanita (<i>Arctostaphylos densiflora</i>)
Howard McMinn Manzanita (Arctostaphylos densiflora)
Monkey Flower (<i>Mimulus aurantiacus rutilus</i>)
Monkey Flower (Mimulus aurantiacus rutilus)
Hummingbird Sage (<i>Salvia spathacea</i>)
Hummingbird Sage (Salvia spathacea)
Dark Star California Lilac (<i>Ceanothus Dark Star</i>)
Dark Star California Lilac (Ceanothus Dark Star)
Bed E Irrigation Equipment
Bed E Irrigation Equipment
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Approximate square feet: 780
Plant Stage: Established

Garden Bed F

Explore Bed F - Shaded areas

Shaded area

Wine Common Periwinkle (Atropurpurea vinca minor)
Elizabeth Bush Anemone (Carpenteria californica)
Bed F Irrigation Equipment
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Explore Bed F - Shaded areas
Explore Bed F - Shaded areas
Wine Common Periwinkle (<i>Atropurpurea vinca minor</i>)
Wine Common Periwinkle (Atropurpurea vinca minor)
Elizabeth Bush Anemone (<i>Carpenteria californica</i>)
Elizabeth Bush Anemone (Carpenteria californica)
Bed F Irrigation Equipment
Bed F Irrigation Equipment
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Approximate square feet: 255
Plant Stage: Established

Other Features

Mulch & Gravel

Mulch & Gravel

3/4" Southwest brown
3/8 Red-brown lava rock
River rock
Salt & Pepper
Redwood bark
3/4 Washed grey
Platinum mist
Redwood mulch (Walk-on Bark)
Red lava rock
Rubber mulch nuggets (brown)
Pavers
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Mulch & Gravel
Mulch & Gravel
3/4" Southwest brown
3/4" Southwest brown
3/8 Red-brown lava rock
3/8 Red-brown lava rock
River rock
River rock
Salt & Pepper
Salt & Pepper
Redwood bark
Redwood bark
3/4 Washed grey
3/4 Washed grey
Platinum mist
Platinum mist
Redwood mulch (Walk-on Bark)
Redwood mulch (Walk-on Bark)
Red lava rock
Red lava rock
Rubber mulch nuggets (brown)
Rubber mulch nuggets (brown)
Pavers
Pavers
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Jasmine along the fenceline

jasmine

Star Jasmine (Trachelospermum jasminoides) 

We've added Star Jasmine, a climbing vine along the garden fence. Jasmine has glossy leavees and sweet-scented flowers that bloom for two or three months starting in late spring. We planted our jasmine every ten feet along the fenceline and expect it to cover the fence in one to two years.

Approximate fence length: 240 feet
Plant Stage: Establishing

Irrigation

IrrFence

Inline drip tubing is used to water this linear planting.   Emitters are 1 GPH spaced 12" apart

 

Fruit Trees

Plant Stage: Establishing

 

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