Water System Recovery Status for Paradise

 

Meetings

The Paradise Irrigation District (PID), supported by the Governor’s Office of Emergency Services (Cal OES) and appropriate agencies, will provide an overview on the current status of the water systems impacted by the Camp Fire, what has been done, what the next steps are, and address questions from the community.

Partner agency representatives will be on-site following the meeting to answer survivor’s questions.

Tuesday, March 26th, 2019
6 p.m. to 9 p.m.
Paradise Alliance Church
6491 Clark Rd. Paradise, CA 95969

Tell Sacramento You Need Water!

Operating the PID water system is expensive—especially considering that more than 95% of the district's annual operating expenses are fixed.

We are asking that the state General Fund provide a $21.69 million one-time appropriation to PID, allocated to PID's operations and maintenance costs over the next three years.

PID has approximately $3 million in reserves it's using to maintain operations during this chaotic time; without the requested one-time appropriation from the State General Fund, PID will be insolvent in less than six months.

Without this funding, our community's water district will not survive. Without water our community cannot survive.

 

Two Ways to Show Support

Online:

Sign the online petition at Change.org.

Mail In:

  document Download and print the letter template (13 KB)

System Snapshot

Transmission System = 95% filled

The transmission system is made up of the tanks and big pipes that deliver water to all areas of town. We have large transmission pipes that extend from the top of Paradise down main streets such as Skyway, Clark, Bille, Wagstaff, etc.

Distribution System = 90% filled

The distribution system is the smaller subset of pipes that bring the water into neighborhoods and ultimately to your home.

Requesting your water service be turned on.

It may take two-weeks from the time your street pipeline has water to the time when your meter is activated. PID crews will place a long green stake/stick at meter to indicate the meter has non-potable (non-drinkable) water service. If the green stake is present customers can turn on the valve to restore non-potable (non-drinkable) water to their homes. 

If your street has been listed for two weeks and you are still waiting for water service, please let us know HERE.

We are experiencing a large number of requests to turn water on. It may take several days or weeks to restore water to customers - even if your street has water. We ask that you not call a 2nd time to request service: Please help us keep our phone lines open for new requests. Thank you.

Water Quality Information

The water in Paradise is non-potable (non-drinkable).

We've moved all water quality information to a dedicated section of the website: https://pidwater.com/wqadvisory

Important updates on water quality testing, water advisories for PID customers, processes regarding your meter and service, as well as important steps to take once we turn the system back on, can all be found HERE:

 

Facebook @PIDWater
Twitter @PIDWater
NextDoor.com

 

Alternative sources for potable water

In Paradise

Drive-Thru Bottled Water Distribution - Paradise Irrigation District Customers (must confirm residency)

at PID Office - 6332 Clark Road Paradise
One case of water per day per household
Hours: 10 am - 2 pm Monday thru Friday

Self-Serve Potable Water Fill Station (Up to 5 Gallon Containers)

at PID Treatment Plant - 13888 Pineneedle Drive (Near the intersection of Skyway and Coutelenc Road), Magalia
Bring Your own Containers
Hours: 7 am - 4 pm Monday thru Friday

Local Licensed Water Haulers

  • Ben Porta Showers - 720 Colusa Highway Gridley Ca 95948 - (530) 846-4110
  • Butte Water Truck Service - 5656 Miners Ranch Road Oroville Ca 95966 - (530) 589-0645
  • Craig Dewsnup Trucking - 179 Little Avenue Gridley Ca 95948 - (530) 846-3116
  • L & L Farms - 4577 Midway Richvale Ca 95974 - (530) 882-4343 Cell: (530) 521-3147
  • Tough Company Fire Inc. - 2669 Highway 32 Chico Ca 95973 - (530) 774-2384

  pdf The complete list of Food and Drug Licensed Water Haulers (128 KB)  

South Feather Water & Power (SFWPA) offers public filling stations as follows:

(SFWPA has the capability to fill most types of bulk water containers)

For potable water tanks with an appropriate air gap:
South Feather will inspect the tank and fill free for Fire Victims. Bring proof of residency.

SFWP headquarters
2310 Oro Quincy Hwy
Oroville CA 95966

between the hours of 7:30 – 4:30 Monday - Friday
check in with the front office
Cost: Free to Fire Victims

5-gallon Jug Stations - Free of Charge and open 24/7

Fire Station in Bangor
7540 Oro-Bangor Hwy
Bangor, CA 95914

Miners Ranch Water Treatment Plant
234 Kelly Ridge Road
Oroville, CA 95966

Headquarters
2310 Oro Quincy Hwy
Oroville, CA 95966

 

Non-potable water for debris clean-up

Non-potable water available for debris clean up.

  • DO NOT DRAW WATER FROM ANY HYDRANT LOCATED ON SKYWAY
  • DO NOT OPERATE HYDRANT VALVES.
  • USE ONLY THE 2” GATE VALVE ATTACHED TO THE CONSTRUCTION METER.

image Construction Water Locations - Paradise (2.59 MB)

Where We're Working Now

  • Most major streets are filled with non-potable water. Crews will be turning on small street pipelines as they can get to them.
  • Crews will be focusing on system repairs and leaks as well as turning on services.
  • Many meters are damaged and crews are working to repair the damaged meters to restore service to those still waiting on water service.

PID's System Recover Map

We are still working on a technical issue that prevents the map from loading in Google's Chrome browser. You may view the map in Edge, Internet Explorer, Safari or Firefox. 

The following water system information is prepared and updated by PID and is subject to revision. PID does not guarantee the accuracy of this information nor its fitness for a particular use.

Water Quality Investigation: The green and red circles on the map show investigative test results for benzene. PID HAS NOT LIFTED IT'S WATER ADVISORY FOR PARADISE RESIDENTS. Customers are strongly urged to continue to follow the instructions on the advisory until PID drops the advisory. Details can be found here: https://pidwater.com/wqadvisory

Mainline Activation: Water lines filled with water are green.  Parcels that can receive water are also highlighted in ORANGE. AN ORANGE PARCEL DOES NOT MEAN THE WATER HAS TESTED SAFE - WATER IS NON-POTABLE. Use the search feature at the top of the map to navigate to your address to view status. If your lot is ORANGE you may turn water on at your meter's customer valve. 

View the full map here (does not load in Google Chrome)

 Thanks to Websoft Developers, Inc. who has donated their time and mapping technology to help our water system and town recover from the devastating Camp Fire.

It may take two-weeks from the time your street pipeline has water to the time when your meter is activated. PID crews will place a long green stake/stick at meter to indicate the meter has water service. If the green stake is present customers can turn on the valve to restore water to their homes. 

If your street has been listed for two weeks and you are still waiting for water service, please let us know HERE.

We are experiencing a large number of requests to turn water on. It may take several days or weeks to restore water to customers - even if your street has water. We ask that you not call a 2nd time to request service: Please help us keep our phone lines open for new requests. Thank you.

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