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Water Emergency? Call 24/7 (530) 877-4971

Privacy Policy


The Paradise Irrigation District Web site Privacy Policy

Thank you for visiting the Paradise Irrigation District website and reviewing our Privacy Policy. This Privacy Policy outlines the types of information we gather when you visit our website, as well as some of the steps we take to safeguard it.

Information Collection

  • We do not collect personal information about you when you visit our website unless you choose to provide that information to us.
  • We collect limited non-personally identifying information your browser makes available automatically whenever you visit a website. This information includes the Internet Address of your computer or network, the date, time, and page you visited on our site, your browser and operating system, and the referring page (the last webpage you visited before clicking on a link to our site).
  • We use the aggregated information from all of our visitors to measure server performance, analyze user traffic patterns and improve the content of our site.
  • We sometimes track the keywords that are entered into our search engine to measure interest in specific topics, but we do not track which terms a particular user enters.

Information You Provide

Information volunteered by you through your filling out of our optional forms is used to help us enhance our web sites or services to you, and may be shared with Paradise Irrigation District employees and contractors for that purpose.

Cookies

  • We use "cookies" when providing personalization services such as allowing user control over font size. We use cookies to improve quality of our service and not to track any personal information.
  • The use of cookies is a standard practice among Internet websites and most Internet web browsers may be customized to reject cookies, to only accept or reject cookies by user intervention, or to delete cookies. However, some features may not function properly without cookies.


Links

  • The Paradise Irrigation District uses link and search capabilities to navigate publicly available information from agencies that are not part of the Paradise Irrigation District web site and over whom the District exercises no control.
  • The privacy policies and procedures described here do not necessarily apply to those sites.
  • We suggest contacting these sites directly for information on their data collection and distribution policies.

Policy Changes

Please note this Privacy Policy can change from time to time. We will post those changes as they occur.

Please feel free to Contact Us, and we'd be happy to answer any questions you may have regarding this privacy policy.

 

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System-wide flushing begins Monday, March 4, 2024.

2024 flushinggraphic

 

2024 Day 13 Estimate

Paradise Irrigation District crews will work in each neighborhood this spring to “flush” the water distribution system. PID anticipates completing the system flushing, neighborhood by neighborhood, by the start of summer. Generally, the flushing will move south through neighborhoods, starting from the “top” northern part of the district. The effects of flushing will generally be noticed only in the immediate area being flushed.

Flushing removes oxidation from inside steel pipes; during flushing the water is forced through pipe sections under high-pressure creating a “scouring” action inside the pipes. The flushed water is released into the roadway ditch.

While the flushing doesn’t affect the safety of the water arriving in your home or business, the water may appear cloudy due to the increased air introduced into the system during flushing. You can see this by opening the tap and getting a glass of water; watch as the cloudiness disappears as the small air bubbles settle out.

PID crews will work to thoroughly flush the water mains but a small amount of residual material may remain until your home lines have cleared any discolored water. To more fully clear your home’s lines after your neighborhood lines are flushed, open an outside hose bibb or the bathtub tap and run about 80 to 100 gallons of water (one full bathtub) until the water appears clear.

You can view the flushing project’s status and the next neighborhoods planned for flushing at PIDWater.com. Sign up for a weekly email at PIDWater.com/flushing updates to receive the latest flushing location updates in your inbox. PID office staff are unable to provide estimates of when they’ll be in your neighborhood—keeping an eye on the website and getting the email alerts is the best way to stay informed.

If you’ve installed a filtration system in your home, many in-home systems have a sediment filter that can cause low pressure or no water if flushing causes an issue. Please contact your filter provider for details about how PID system flushing may affect your home system.

This year’s system-wide flushing is the first since our community has had backflow devices installed at each service address. PID doesn’t anticipate the flushing process to cause any issues with the backflow devices, but if you notice water coming from the backflow after flushing, please call PID at 877-4971.

PID is a community-owned water district, regulated by the State of California and under the direction of five board members elected by Paradise residents. The district serves the Paradise area; its watershed is the area around Paradise Lake and Magalia Reservoir.

 

 

 

 

Current Water Rates

FEES

Looking for fees & charges?  pdf Click HERE (166 KB)  to view fees such as new meter installation, administrative fees, etc.

 

 

Residential (RES)

Last Rate Increases Approved 2016
Rates are calculated based on a detailed cost of service study -  pdf View the study here (1.24 MB) .

Effective date 1/1/2017 1/1/2018 1/1/2019 (current)
Debt surcharge $9.16 $14.00 $17.79
Reserve surcharge $5.18 $5.18 $5.18
Service charge $19.00 $20.00 $20.00

Total service charge

$33.34

$39.18

$42.97

Each HCF* $1.62 $1.61 $1.61

Business (BUS): 5/8-inch and 3/4-inch meter

Effective date 1/1/2017 1/1/2018 1/1/2019
Debt surcharge $9.16 $14.00 $17.79
Reserve surcharge $5.18 $5.18 $5.18
Service charge $19.00 $20.00 $20.00

Total service charge

$33.34

$39.18

$42.97

Each HCF* $1.62 $1.61 $1.61



Business (BUS): 1-inch meter

Effective date 1/1/2017 1/1/2018 1/1/2019
Debt surcharge $15.30 $23.38 $29.71
Reserve surcharge $8.65 $8.65 $8.65
Service charge $31.73 $33.40 $33.40

Total service charge

$55.68

$65.37

$71.76

Each HCF* $1.62 $1.61 $1.61



Business (BUS): 1-1/2-inch meter

Effective date 1/1/2017 1/1/2018 1/1/2019
Debt surcharge $30.50 $46.62 $59.24
Reserve surcharge $17.25 $17.25 $17.25
Service charge $63.27 $66.60 $66.60

Total service charge

$111.02

$130.47

$143.09

Each HCF* $1.62 $1.61 $1.61



Business (BUS): 2-inch meter

Effective date 1/1/2017 1/1/2018 1/1/2019
Debt surcharge $48.82 $74.62 $94.82
Reserve surcharge $27.61 $27.61 $27.61
Service charge $101.27 $106.60 $106.60

Total service charge

$177.70

$208.83

$229.03

Each HCF* $1.62 $1.61 $1.61



Business (BUS): 3-inch meter

Effective date 1/1/2017 1/1/2018 1/1/2019
Debt surcharge $91.60 $140.00 $177.90
Reserve surcharge $51.80 $51.80 $51.80
Service charge $190.00 $200.00 $200.00

Total service charge

$333.40

$391.80

$429.70

Each HCF* $1.62 $1.61 $1.61



Business (BUS): 4-inch meter

Effective date 1/1/2017 1/1/2018 1/1/2019
Debt surcharge $152.70 $233.38 $296.56
Reserve surcharge $86.35 $86.35 $86.35
Service charge $316.73 $333.40 $333.40

Total service charge

$555.78

$653.13

$716.31

Each HCF* $1.62 $1.61 $1.61



Irrigation, Residential Irrigation, Recreation District, School District (IRRIG, RI, RDSD)

Effective date 1/1/2017 1/1/2018 1/1/2019

Total service charge based upon meter size. Same as Business Rates

Each HCF* $0.35 $0.35 $0.35



Readiness to Serve Rate

Effective date 1/1/2017 1/1/2018 1/1/2019

Total service charge

$16.67

$19.59

$21.49



* 1 Unit

= 748 gallons

= 100 cubic feet

= 1 HCF


Note: Does not include $1/month hydrant fee collected for the Town of Paradise; sealed meter accounts pay 50¢/month.

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Paradise Irrigation District

6332 Clark Road
Paradise, CA 95969
Open M-F 9 am to 4 pm
Office closed on observed holidays

Business/24-hour Emergency Service
(530)877-4971

We look forward to receiving your comments. However we do ask that our visitors adhere to certain good practices and conventions of polite and constructive communication.

Therefore we will not accept or forward messages that:

  • contain abusive, obscene, indecent or offensive language
  • contain swear words or other sorts of profanity
  • contain abusive or threatening language
  • constitute spam or promote or advertise products
  • are designed to cause nuisance to an individual or organization

Contact List

Filter
Display # 
NamePositionPhoneFax
Mickey Rich Information Systems Manager 530-877-4971 530-876-0483
PID Customer Service Customer Service 530-877-4971 530-876-0483
Georgeanna Borrayo District Secretary 530-876-2039 530-876-0483
George Barber General Manager 530-877-4971 530-876-0483
Kevin Phillips Chief Financial Officer 530-876-2034 530-876-0483
Christie Park Office and Customer Service Manager 530-876-2035 530-876-0483
Bill Taylor Treatment Plant Operations Supervisor 530-876-2060 530-876-0483
Keith O'Brien Superintendent 530-876-2043 530-872-7413
Neil Essila Assistant Engineer 530-876-2037 530-876-0483
Dan Wentland Director, Division 1 - President 530-877-0072  
Bill Kellogg Director, Division 2 530-624-3045  
Anne Rice Director, Division 3 530-876-1648  
Marc Sulik Director, Division 4 530-876-2052  
Cliff Jacobson Director, Division 5 - Vice President 530-895-3658  

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