Transparency

Who We Serve

Paradise Irrigation District (PID) is located in the Town of Paradise, a Northern California foothill community with a population of approximately 10,000. PID delivers water to approximately 5,200 municipal and residential/commercial customers. Check out the District Boundaries Map (PDF) to see the area we serve. Prior to the 2018 Camp Fire we served a population of approximately 26,000 through 10,500 connections.

Authority

PID is an irrigation district formed and existing pursuant to the California Irrigation District Law, Division 11 of the California Water Code, sections 20500 to 29978.

Mission

PID is dedicated to the business of producing and delivering a safe, dependable supply of quality water in an efficient, cost effective manner with service that meets or exceeds the expectation of our customers.

Suggestions & Complaints

PID is governed by its Board of Directors, all issues that cannot be resolved by PID staff may be considered by the full board. 

Submit a suggestion or complaint by contacting Customer Service.

Contact Us

Other Ways to Stay Connected

Monthly Newsletter

PID customers can look forward to monthly watering tips and District news included each month with their water bill. 

These can be viewed in the Archive Center. 

Online

In Person

  • Annual Workshops
  • Johnny Appleseed Days