PID’s previous alerting system is no longer active. This means customers who may rely on phoned billing notifications will no longer receive them. Instead, sign up online to get a billing reminder. Go to: MyPIDBill.com then navigate to My Account>Quick Pay>Contact Preferences.
To meet current “no spam” requirements, the district is upgrading its alert system to provide text, email and phone alerts for water emergencies including shut-offs and planned outages, alerts for nearby PID work and billing notification.
Customers will need to re-register for alerts when the new system is operational. PID will publicize registration info as soon as it’s available.