PID Front Lobby Kiosk
How may we assist you today?
How may we assist you today?
Employment with PID is more than just a job. A career with us offers the opportunity to be part of an organization that is integral to Paradise's water supply and delivery system. As a PID employee, you’ll be part of the community-focused team which ensures reliable and safe water supply to community of Paradise (California).
Find in: pdf Policy & Procedures Manual / Chapter 6 (174 KB) - Section 6.1
These rules and regulations have been adopted by the Board under the authority of the Water Code of the State of California, are part of the law governing the District, and may be amended as required for the operation of the District. All records of the District are open to the public in accordance with the Public Records Act during the hours when the District offices are open. Information concerning the affairs of the District will be furnished in accordance with statutory procedures and requirements. Reproduction of any documents shall be at a copy fee set by the Board from time to time and described in Appendix A.1.
Find in: pdf Policy & Procedures Manual / Ch. 11 - Reimbursement and Business Travel Policy (93 KB)
The purpose of this policy is to establish rules to reimburse District officials and employees for reasonable and prudent costs associated with travel and business meals while serving a District purpose or for training, which will be of benefit to the District.
Find in: pdf Policy & Procedures Manual / Chapter 4 (117 KB) - Section 4.1
Compliance with the Open Meeting Law (Brown Act) or other statutory requirements regaling public meetings agendas and minutes is complex and cannot be prescribed separate from the statutory requirements. The reader of these Rules and Regulations is encouraged to use these provisions as general guidelines and to inquire about the numerous complexities provided by the Legislature of the State of California in regard to open meetings and public participation in those meetings.
Find in: pdf Policy & Procedures Manual / Chapter 2 (169 KB) - Section 2.24
STANDARDS OF CONDUCT Statutes impose limits on a Director’s ability to contract with the District he or she serves on as a Director. (See Government Code section 1090 et seq.) Moreover, the Political Reform Act requires, and establishes the procedure by which Directors, officers, and employees are required to disclose actual or potential conflicts of interest between their public duties and their personal financial interests.
Find in: pdf Policy & Procedures Manual / Chapter 2 (169 KB) - Section 2.1.C
The Board of Directors is committed to providing excellence in leadership that result in the provision of the highest quality of services to its constituents. The Board intends to fully comply with the provisions of the State’s open meeting law for public agencies (The Ralph M. Brown Act), adhere to federal and state government codes, comply with the Fair Political Practices Commission guidelines, and uphold the Constitutions of the United States and the State of California. In order to assist Directors to fulfill their obligations, and keeping in mind that new or revised statutes may add further regulations, the following rules shall be observed:
1. The dignity, style, and opinions of each Director shall be respected.
2. Responsiveness and attentive listening in communication is encouraged.
3. The primary responsibility of the Board is the formulation and evaluation of policy. Routine matters concerning the operational aspects of the District are to be delegated to the professional staff members of the District.
4. Directors should commit themselves to emphasizing the positive and avoiding when possible, negative forms of interaction.
5. Directors should commit themselves to focusing on issues and not
personalities. The presentation of the opinions of others should be encouraged.
6. Differing viewpoints are healthy in the decision-making process. Individuals have the right to disagree with ideas and opinions, but without being disagreeable. Once the Board takes action, Directors should commit to supporting said action and not to creating barriers to the implementation of said action.
7. Directors should practice the following procedures:
- In seeking clarification on informational items, Directors may directly approach professional staff members to obtain information needed to supplement, upgrade, or enhance their knowledge to improve legislative decision-making.
- In handling complaints from residents and property owners of the District, said complaints should be referred directly to the Manager.
- In handling items related to safety, concerns for safety or hazards should be reported to the Manager or to the District office. Emergency situations should be dealt with immediately by seeking appropriate assistance.
- In seeking clarification for policy-related concern, especially those involving personnel, legal action, annexation, property acquisition and development, finances, and programming, said concerns could be referred directly to the Manager.
8. When approached by District personnel concerning specific District policy, Directors should direct inquires to the appropriate professional staff supervisor. The chain of command should be followed.
9. The work of the District is a team effort. All individuals should work together in a collaborative process, assisting each other in conducting the affairs of the District.
10. When responding to constituent requests and concerns, Directors should be courteous, responding to individuals in a positive and timely manner and routing their questions through appropriate channels and to responsible management personnel.
11. Directors should develop a working relationship with the Manager wherein current issues, concerns, and District projects can be discussed comfortably and openly.
12. The Brown Act contemplates that Directors should function as a part of the whole Board. Issues should be brought to the attention of the Board as a whole, rather than to individual members selectively. When a Director is speaking for himself or in his capacity as an individual member of the Board, he should clearly identify that limited capacity.
13. Directors are responsible for monitoring the District’s progress in attaining its goals and objectives, while pursuing its mission.
14. A perceived violation of the Code of Ethics policy by a Board member should be referred to the President of the Board or the full Board for investigation, and consideration of any appropriate action warranted. A violation of this policy may be addressed by the use of such remedies as are available by law to the District, including, but not limited to:
- Adoption of a resolution expressing disapproval of the conduct of the Board member who has violated this policy.
- Injunctive relief
- Referral of the violation to the District Attorney and/or the Grand Jury.
[No form id or name provided!]
Who we serve. Paradise Irrigation District (PID) is located in the Town of Paradise, a Northern California foothill community with a population of approximately 26,000. PID delivers water to approximately 10,500 municipal and residential/commercial customers. Check out the area we serve: pdf District Boundaries Map (1.54 MB)
Authority. PID is an irrigation district formed and existing pursuant to the California Irrigation District Law, Division 11 of the California Water Code, sections 20500 to 29978.
Mission. PID is dedicated to the business of producing and delivering a safe, dependable supply of quality water in an efficient, cost effective manner with service that meets or exceeds the expectation of our customers.
Suggestions and complaints. PID is governed by its Board of Directors, all issues that cannot be resolved by PID staff may be considered by the full board. Submit a suggestion or complaint here.
PID employees and Board of Directors are bound by policies and requirements to ensure transparency and ethical behavior. The policies comply with the specific requirements of the Fair Political Practices Act, the Ralph M. Brown Act, Public Records Act and statutory requirements for ethics and sexual harassment prevention training, among others.
Ethics Training Certificates. pdf President Shelby Boston (455 KB) , pdf Vice-President Marc Sulik (496 KB) , pdf Director Alan Hinman Jr. (1.83 MB) , pdf Director Chris Rehmann (357 KB) , pdf District Manager, Tom Lando (500 KB) , pdf Assistant District Manager, Mickey Rich (499 KB) , District Secretary, Georgeanna Borrayo
Every year, PID submits a financial report to the California State Controller. The data PID provides to the state allows the public to create customized reports about the district's finances and even compare those figures with other agencies. Create your financial view of the district here: https://bythenumbers.sco.ca.gov/
Learn how PID is planning for the future.
Board Compensation is detailed in pdf Chapter 2.22 of the Policies & Procedures Manual (169 KB) .
Fees: Directors DO NOT receive an annual salary. Directors shall receive compensation not to exceed $100 per day. Compensation taken may be less than $100; down to a minimum amount of one cent for either:
Use the following links to learn more about PID's compensation to employees and the Board.
PID has fair governance policies that ensure access to public records. If you're looking for information not detailed on this page or in our document library, please submit a request for public information.
Elections for directors of the district are staggered every two years. Important deadlines are available at buttevotes.net.
The successful candidates will serve a four-year term of office effective at noon on the first Friday of December following the election. The candidate must meet the following qualifications: “Candidate shall be a voter in the district and a resident of the division that he or she represents at the time of his or her nomination or appointment and through his or her entire term.” (“Voter” means a registered voter in the district). A PID pdf division boundaries map (1.54 MB) is provided for reference
Your Board - Visit the Board information page to learn more about your Directors.
Your District Manager: Tom Lando
We’re pleased to welcome Tom Lando to the Paradise Irrigation District. Tom Lando has served in many director positions in Butte County since 1980 including City Manager for The City of Chico for 14 years and Interim City Manager for the City of Oroville since 2018. He has a Doctorate and Master’s Degree in Public Administration, and a Master’s Degree in City Planning. “The District’s in great shape and well run,” notes Lando, “I”m excited to help bridge the gap.”
We've made it easy to get involved and watch your board and committees at work. From our meeting page, you can find meeting times,read minutes and agendas and watch or listen to meeting recordings. Our meetings are held in accordance with the Ralph M. Brown Act, so you're always welcome to attend. The board prefers a flexible form of meeting, but at times may institute Rosenberg's Rules of Order. Use the meetings link below to plan your attendance at one of our next public meetings.
PID customers can look forward to monthly watering tips and district news included each month with their water bill. The newsletters are also available online here: folder Newsletters
The California Public Records Act (CPRA) requires local agencies such as PID to create a catalog of Enterprise Systems and post it on its website. pdf Catalog of Enterprise Systems (SB 272) (409 KB)
[No form id or name provided!]