Our offices remain closed to the public. Due to limited customer staffing and COVID-19 customers may experience delays when calling the PID office. Our number one priority is the health and safety of our customers and employees and we thank you for your continued cooperation. For online bill payment and inquiry services click here.
How do I pay my bill?
Online: It's secure, easy and free. Choose from:
QuickPay: No need to set up an online account or password. You will, however, need your PID account number and the amount of your last payment.
Online account: Set up your password and ID just once and pay your PID bill easily.
Automatic payment: Set it and forget it!
PID will withdraw funds from your chosen credit or debit card. Login to your online account to set the date you'd like to pay each month and the rest is taken care of.
1-866-205-8706 (automated system)
Phone hours: Call 530-877-4971 Monday – Friday 9 am to 4 pm.
6332 Clark Road, Paradise, CA 95969