CodeRED will contact you in an emergency; are you registered?

In the event of widespread water service emergencies, PID notifies customers through various methods, including print and broadcast media, here on this alert page and our social media sites. Additionally, PID may notify you using the County's CodeRED mass notification system. You can choose to receive CodeRED alerts via phone call (to cell or landline), text messaging or email.

Sign up for emergency alerts at  www.ButteCounty.net/massnotification

What to do during a water emergency

Paradise Irrigation District has specific plans in case of an emergency involving our communities drinking water. 

These are the types of advisories and alerts you may hear during an emergency; each provides steps you can take to keep your household safer.

water must be boiled before drinking.
Boil Water Order

This would occur if PID wasn’t able to disinfect your water. Failure to follow this type of advisory could result in stomach or intestinal illness.

Do not drink the water without boiling it first.

Bring water to a boil, let boil for one minute and let cool before using. Or, use bottle water. Boiled or bottled water should be used for drinking and food preparation until further notice. Boiling kills bacteria and other organisms in the water. This is the preferred method to assure the water is safe to drink.

Optional purification alternatives for prolonged situations where it fits a particular customer:

  • Residents without gas or electricity may use fresh, unscented liquid household bleach (Clorox®, Purex®, etc.). To do so, add 8 drops (or 1/4 teaspoon) of bleach per gallon of clear water or 16 drops (or 1/2 teaspoon) per gallon of cloudy water, mix thoroughly, and allow to stand for 30 minutes before using. A chlorine-like taste and odor will result from this purification procedure and is an indication that adequate disinfection has taken place.
  • Water purification tablets may also be used by following the manufacturer’s instructions.

do not boi or drink but okay to wash
Do Not Drink Tap Water - okay to use

This would occur if PID’s water supply was possibly contaminated with a known substance that does not present a risk of inhalation, skin irritation or flamability. Do Not Drink Water orders may also be issued when bacteria contamination occurs and boiling or disinfection is not available or practical.

Failure to follow this type of advisory could result in illness.

Do not use tap water for drinking and cooking until further notice.

  • Do not use tap water; use only bottled water. Bottled water should be used for all drinking (including baby formula and juice), brushing teeth, washing dishes, making ice, food preparation until further notice.
  • Do not try and treat water yourself. Boiling, freezing, filtering, adding chlorine or other disinfectants, or letting water stand will not make the water safe.

Do not boil, wash, or drink
Do Not Use Tap Water

This would occur if PID’s water supply was possibly contaminated with a chemical or radiological substance where there was risk from inhalation, skin irrigation or flamability. Failure to follow this type of advisory could result in illness.

Do not use tap water for drinking, cooking, handwashing or bathing until further notice.

  • Do not use tap water; use only bottled water. Bottled water should be used for all drinking (including baby formula and juice), brushing teeth, washing dishes, making ice, food preparation and bathing until further notice.
  • Do not try and treat water yourself. Boiling, freezing, filtering, adding chlorine or other disinfectants, or letting water stand will not make the water safe.

Storing water for an emergency

Use these guidelines to determine how much water you should set aside for use in an emergency:

  • A general rule is to store one gallon of water per person for use each day (half for drinking; half for cooking and cleaning.)
  • If the weather is hot you will need more water. Double the amount if it is very hot outside.
  • Children, nursing mothers, and sick people require more water.
  • Additional water should be on hand for medical emergencies.

Methods for keeping stored water supply fresh

  • Store purchased and sealed bottled water - replace after its "use by" date.
  • Store water in a food grade water-storage container.
  • Replace stored tap water every six months.
  • Optional purification alternatives for prolonged situations where it fits a particular customer:

    • Residents without gas or electricity may use fresh, unscented liquid household bleach (Clorox®, Purex®, etc.). To do so, add 8 drops (or 1/4 teaspoon) of bleach per gallon of clear water or 16 drops (or 1/2 teaspoon) per gallon of cloudy water, mix thoroughly, and allow to stand for 30 minutes before using. A chlorine-like taste and odor will result from this purification procedure and is an indication that adequate disinfection has taken place.
    • Water purification tablets may also be used by following the manufacturer’s instructions.

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